We accept returns - but we ask that you consider your purchase.
If you receive an item that’s not quite right we can assist you with finding the right solution. As a business that is making considered decisions every day to be more accountable we encourage you to do the same. Frivolous purchasing with an intention to return is a habit we do not support, please remember that the process of returning carries an environmental cost to our planet.
In the instance that you may need to return an item, you can do so within 10 days of delivery date. Items purchased on archivesbysilklaundry.com are eligible for a credit note only.
We deliver internationally. All orders are dispatched within 1-2 working days.
- Australia-Wide Carbon Neutral Standard Shipping $8.00 AUD. Delivery Time: 4-10 business days*
- Australia-Wide Express Shipping $15.00 AUD. Delivery Time: 1-4 business days*
- International Carbon Offset Express Shipping $30.00 AUD. Delivery Time: 4-10 business days*
For all international orders Silk Laundry ships on a DDU (Delivery Duty Unpaid basis, any customs, duties or taxes are not included in our product prices and are at the receiver's expense.
For more information on our shipping and returns policy click here.